MOL,
Interesting, and somewhat insulting perspective. I suppose once again that degenerating into abuse is deemed ok, and is indicitave of the sort of attitude that our crew had to deal with. The facts are that it was the female Senior Cabin Crew Member who was assaulted and who reported the status to the captain. The South Wales police, and the ambulence team who treated the Cabin Crew member concerned have filed their reports. Our view, as a company, stands. Neither our crew, nor the remaining passengers should have been put into this dangerous situation by the behaviour of a small mindless group. They will, I'm sure, receive the punishment they deserve.
Tightslot,
Our commercial department did a superb job tonight to look after our customers. We have operated a significant number of football charters since we started in April, and will operate many more. The view of our Commercial Department, shared by the rest of us in the company, is that we will not punish the vast majority of football fans who want an enjoyable trip away supporting their club, just because of the mindless few who we experienced tonight.
H