Yet again - Cathay makes no comments about the incident until it appears in the newspapers. it was out for days before hand but the
PR team elected not to say anything.
Just like the rest of CX- keep their mouth shut until the problems hit the press. The inter-office communication within CX is near zero. Great way to deal with problems. Can I just bury my head in the ground as well?
Like the monkeys - See no Evil, Hear no Evil, and Speak no Evil.
Nothing will change in HK.