Originally Posted by
G&T ice n slice
Seems to me like another set of "the world owes me a living" types.
sorry, for the little one, but in past times seems like we carried our own burdens, now we expect everyone else to, and they complain when everything isn't to our own spec.
Couldn't agree more.
Yet another case of someone wanting special treatment because they couldn't be bothered to do the research before hand. I know they have a disabled toddler to think about but 10 minutes of checking on the KLM website, or even a phone call to KLM would have given them all the information they needed. I'm sick of this kind of culture now. If you're travelling with someone who requires specialised treatment then for goodness sake check out what the airline has to say on the matter. If they demand an extra cost then you pay it, simple as. Why should an airline go out of pocket to provide a service which is by no means standard? My aunt looks after my mentally disabled cousin and she regularly flies with him. The EZY staff at LTN know about them and she knows EZYs policies on dealing with people like my cousin, but when she travels through another airport or with a new airline she always checks to make sure they are able to offer the assistance she needs. It's common sense, surely to check these things in advance and be prepared.
Like others have said, sympathy for the little girl, but not for the parents.