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Old 12th Apr 2012, 21:51
  #826 (permalink)  
22/04
 
Join Date: May 2005
Location: Milton Keynes
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Guess it doesn't really matter. No long-term reputational issues and BA will absorb any disgruntled pax issues by making offers.

Customers won't be motivated to book BMi now.

If I were managing, that would be my mangment view.
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