Maybe immigration at Heathrow takes an hour rather than 10 mins
I admire your optimism David but this week has seen, at times, two hour plus queues to get through immigration at one of the Heathrow Terminals ( and the source for that information is personal observation by myself and colleagues - and before you ask the obvious question I emphasise that non of us is UK Border Agency Staff)). I can't see any reason for the situation improving this side of July unless more Border staff are put in place on the right desks at the right time of day. The situation hasn't been helped by the brilliant
timing of the phasing out the IRIS system, which has forced more UK passport holders into going through manual processing. So, no, sadly, I don't think this is
just a journalist trying to put together some words to make a story that attracts eyeballs.