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Old 8th Apr 2012, 14:01
  #214 (permalink)  
brian_dromey
 
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I would point out that FR are well known to have the majority of their aircraft crewed by "contractors" and are thus, not included in total numbers of FR employees. There are two benefits for FR, they can park up aircraft, or expand the schedule as market requires it with the nice benefit of being able to say how few employees they have compared to the average airline. I also think its fair to say FR have a pretty bare-bones HQ operation, no customer service department to speak of, no GDS to support, no e-mail address, no FFP, no ground handlers, no minatenance, etc. Their only point of contact is the website and a contracted call centre. I'm not saying this is wrong, but I'm saying if you are going to compare, FR is probably not the best, someone like easyJet might be more appropriate, or better still BA or Virgin.
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