Elaine is (like all his masters) an absolute incompetent buffoon.
Like it or lump it guys - QF is finished.
These clowns got themselves paid deca millions to trash the place and put money in their own pockets.
Look at it this way.
Every time a jumbo or dugong takes off on a long haul flight it is burning at LEAST 40,000kgs MORE JetA or JETA1 than its nearest competitor.
And they did this deliberately. Or at the very least incompetently. GROSSLY incompletely. And my money is on deliberately.
I heard from a reliable source today that they are panicking about the inroads VJ Aus is making into their domestic market. So they have employed (again) at huge expense an outside marketing firm to 'retrain' cabin crew.
Do these idiots know nothing..... Sorry, waste of time, rhetorical questions.
Incompetence.... disgusting and appalling incompetence.