British Airways 'Executive Club'
Anyone out there connected with the so called 'Executive Club' ?
Was wondering if they're winding it down...
When I joined a few years back I could always connect to someone by phone.. they were always helpful.. eager to assist, polite and friendly.. Over the past year it seems to have turned around dramatically..Except when booking a flight (spending money) they've become almost impossible to contact.. The web-site as often as not is 'unavailable' .. 'try again later'.
I've been trying to get missing points added for flights dating back to January and they just ignore the situation... and now trying to book flights where I'm using my points there are no flights available for pretty much the whole summer... Plenty of flights if you pay cash.
Less an 'Executive Club' more like a 2nd class citizen club...
Makes me wonder if they're phasing it out ..
If anyone is thinking about joining it... I suggest you think again.. at least shop around.