CRM isn't simply about addressing those with borderline personality problems, it is about assisting the rest of us to be as good as we can be in this discipline. We don't train every six months just for the benefit of those who only just meet the minimum standard, it is also for the more able to get even better.
Sounds like your CRM courses aren't being very well prepared/presented, and that's a shame, but it doesn't give cause to denounce the whole enterprise.
BTW I don't teach or manage CRM, and have no axe to grind, but I acknowledge that my interactions with others are sometimes well handled and other times could have been improved. Anyone who doesn't say the same of themselves REALLY needs CRM.