I ordered a Cessna towbar on 24th Feb, and Proviation took the money straight away through Paypal. Then nothing. I chased by email on 29th Feb, and was told delivery would be in "1-2 weeks". Then nothing.
I chased again by email on 13th March, got no response.
I chased again by phone on 23rd March but got the 'Customer Services' answer machine. The machine said it would call me back but it didn't.
Still no towbar and £84 spent. Ever tried complaining to an answer phone?
Are they still trading?