Couldn't agree more. Having travelled extensively throughout the States, I found much of airline service there is based on sarcasm and flippancy
Agreed. Travelling on a Continental flight once the man next to me asked for a Gin and Tonic and as the attendant turned away to get it, he added : "Without ice please." As she had her back turned and didn't acknowledge, he repeated : "Without ice please..." in a perfectly pleasant manner. She swung round with her hands on her hips and almost spat at him : "I am not a dumb god-damn blonde." Without missing a beat, he said : "You do a darned good imitiation of one then!"
I found US domestic service varied from atrocious to excellent, but there seemed to be very little pattern to it.