Thomas Cook booking problems

[vctenderness]

Mr.Bloggs

Join Date: Jan 2010
Location: Wythenshawe
Posts: 97


Just booked my April holiday with Thomas Cook
No problem, good website. What's the problem?

The problem is trying to manage the booking and getting what one has already paid for!!


I have been banging away for a week trying to book the seats that I have paid for and it's keeps trying to charge me again.


When you go,on to the telephone system it takes you around a series of options and then cuts you off.


I am sure that by the time they fix this little problem I will be sitting in the non reclining seats with smallest pitch next to the toilets.


I am sure , also, that if the problem was stopping people actually making a booking they would have fixed it by now.