TM, OK. Then by taking your view, but in the wording of the option I gave – “ill-chosen communication”, what are the reasons for this behaviour (attitude).
Is your military solution of ‘pulling them into shape’ a form of behaviour training, or do the military pre select candidates less likely to behave this way, or who are more malleable to training, etc, etc.
Where in commercial aviation does the problem reside, if at all.
The baseline for both types of aviation is the human; there are many variations, good and not so. Is commercial aviation so strapped for resource or finance that pilot selection is less of an option, or is this too a human issue with variation amongst operators. If the latter, then operators (management) will reap what they sow – reduced safety, but then many have short term policies in these areas.
Thus although the example is of individual behaviour, its origin may be wide ranging.