Resume doesnt have to follow a specific 'format' as such, as im sure people who get in format it anyway, i just know in the past computers read a lot of resumes these days and layout helps if thats the case, google it, it has a lot of info.
as for the answers, i answered them honestly, didnt read into it, didnt research, didnt fuss. short simple concise, honest, and reflected my personality and how i speak/think/care about things.
I guess all i can say for the whole application process, AD, interviews etc, I was just myself, and only me. How i am all the time.
So dont know, guess they liked it.
Its very hard to say what they look for, but they do look at past experience and your personality on the day. but hard if you dont get past the first stage.
keep trying and be yourself!
(oh and didnt type quick and crappy/net type like i do on here haha)