By that you're referring to some of the passengers not being able to speak any French, right?
Oh, of course...
The International Civil Aviation Organisation has decreed that from 1 January 2008 all Air Traffic Controllers and Flight Crew Members engaged in or in contact with international flights must be proficient in the English language as a general spoken medium and not simply have a proficiency in standard ICAO Radio Telephony Phraseology.
It's my assumption that this does NOT extend to the flight attendants....?
- GY