the key issue here is that the staff were not trained in dg AWARENESS, not dg ACCEPTANCE, which are totally different things altogether, all checkin and ramp staff should be trained in dg awareness, not acceptance.
as far as aerocare's ability to do the job they do run a pretty efficient operation, and they are able to regularly achieve turnarounds in the vicinity of 30 minutes, something their higher paid friends at qf would struggle to do anytime, and far better than 12 ansett jocks on $80,000pa could ever manage.
pervaspy, you should think twice before mentioning people by name on this site, i don't think people deserve to have their name dragged through the mud by you...
understand
vb is planning to take over aerocare's provision of ground handling at perth as it is getting a bit big for aerocare to manage...