listen and listen carefully
no one is backin up a CSM or CC members when it comes to excess baggage.Try to read the updated baggage allowance domestic and international. try to find any hand luggage in transit with a transit tag.try to check the allowance for FFCL/FFPO/FFPL etc. or FFBR etc. and lets not forget the code share partners etc.
It's a lot more complicated thats why no one wants to enforce restrictions especially airport managers( previous posts on KPI's)
Its a bit like RSA(responsible service of alcohol) in the lounges. how many pax would you have to unload if you put a breathalysers at the gate?
Bars are supervised in the lounges?
Just saw another big porky flying by..............
S