I bet that doesn't count against any managers KPI...
Originally Posted by Oriana
....WRONG!
It does count against a manager's KPI.
The problem is the airport managers.........
Ah...Thanks for that, I never realised that that was how the chain was working !!!
Originally Posted by framer
Each individual department wants to achieve their own goal regardless of whether that is good for the operation as a whole. KPI's are a flawed system and they prevent teamwork.
And the "segmentation" of the business is, IMHO,
a total disaster for the very same reason you mention !
Everyone is looking after "their" KPI's / budgets / departments, completely without regard as to what is best for "The Company".
/ Bangs head against wall
! ! !
ST