Orange/Wanadoo POP servers.
I spent an "interesting" afternoon with a delightful friend down the road who was unable to connect her iPad to her e-mail, although the settings were identical to those on the desktop PC in the study. After some trying of different things, we found that it would connect just fine if the desktop was disconnected from the mail system. Once that was done, and the iPad connected, the desktop then couldn't connect...
It seems the Orange/Wanadoo server (pop.orangehome.co.uk) will only allow one connection at a time from any given account, even if different e-mail addresses are being used. Since she and husband use e-mail for very different purposes (and both of them are busy folks) that is a pain.
We could find nothing that would connect to the Orange mail system to check account settings, and nothing on their website about more than one PC connecting. She's already spoken to the helpdesk who hadn't a clue.
Does anyone know if there is a setting somewhere that needs to be toggled? Or does Orange only allow one POP connection at a time to any given account?
I've googled and asked elsewhere, but nothing found so far. She and I think the answer may be a change of ISP.