Actually, it’s the success of the fare structure that’s allowed Air NZ to begin expansion again. It allows a variable number of ‘class’ of seat, without dedicating X number of seats to any class.
It’s actually a fairly clever concept with much more potential.
I have travelled extensively on the Tasman in the last few years. There were a number a teething problems for the first few flights. But from a consumer point of view it’s all fairly seamless now.
The cabin crew tell me the same.
Whether we like it or not, the world of aviation is continually evolving. Partly driven by shareholder expectation for a good return, partly passenger expectation for cheap flights. As long as were signed up for this model, the drive will continue and we need to find our way to embrace it or spend more time in the garden.
*I don’t work for Air NZ!