Poor show the cabin crew couldn't deal with the very situation they are paid and trained to actually do. These low cost airlines that insist on promoting on "merit" (the staff best as sucking up to management) will always fall foul when these situations occur as the senior crew members are not always the best to deal with it.
As cabin crew myself I would not want either of the pilots dealing with any situation, they are there to get ME safely on the ground not mess about with some stupid drunk Brit.