Dear All,
Please see attached the 10 point plan that QF has undertaken effective immediately in an effort to return the airline to its' former glory as a profitable and reputable airline known for customer service, relabilty and safety;
1) Employment terms - Effective immediately QF executive management and board members have had their employment contracts terminated. For the interim a small group of management shall remain at the helm on reduced salaries paired with the QF Group's actual performance, profitability and overall value. Remuneration will be based upon global averages commensurate within the airline industry.
2) Bonuses - Effective immediately management bonuses have been removed. No bonus shall be reinstated until shareholder dividends have been paid out for a minimum of 2 consecutive years. Those potential bonuses will be capped and will have to be approved by an internal working group of senior frontline staff chosen or voted for by their peers.
3) Accoutability - Effective immediately all senior executives shall be held accountable for occurences within the QF Group that affect safety, financial viabilty, reputation and service.
For example any instance of unsafe practise leading to injury, price fixing, grounding, fines, regulatory action or legal recourse shall be attributed to the individual executive managers portfolio and that manager shall be held accountable.
4) Strategy and Direction - An internal working group has been put together comprising of Pilots, Engineers, Finance, Operations and Customer Service staff. Minimum requirement for these positions is 15 years service and all positions will be transparently voted for by colleagues and peers. This group will make up part of the strategy and direction for the airline and their input will be taken into account on each and every decision that affects the airline, whether it be fleet type acqusitions, the adding or reduction of ports, financial investments, outsourcing and future planning. No executive is permitted to act like a rogue and make decisions without consulting this working group of actual technical experts.
5) Aircraft and Maintenance overhaul - Effective immediately the aforementioned operational group shall review all aircraft types currently operated as well as review all maintenance facilities and contracts with a view to improving the business. Large changes to the current dismal structure are expected to be introduced within 30 days.
6) Share structure - Effective immediately and to be completed within 90 days no executive manager or management group collective will be permitted to own company shares, in the interest of transparency.
This will ensure that external shareholders including mum and dad investors will have an even authority when voting on executive remuneration packages. No longer will 'numbers stacking' be viewed as ethical, fair or reasonable. If an executive is underperforming as has been the case now for 3 years they shall be 'let go' in the interest of the airlines longevity and viability.
In other words no single rogue has sole access to pushing the nuclear button and holding the launch key at the same time.
7) Consultants - Effective immediately no external organisation by way of a consultancy firm, service provider, agency or any other enterprise that is paid a sum of money by QF Group can have links to any QF individual employee including members of the Board or executive management team, their families or past/present managers. All proposed contracts will be examined and signed off on by members of the operational technical working group, as voted/approved by their peers.
8) Public relations - Effective immediately media statements and public relation exercises will only be undertaken by experienced
PR staff. An immediate overhaul and removal of the current dpeartment has been agreed upon. QF will commit itself to honest, factual, non-spin reporting in an effort to regain credibility and trust of the public, passengers and staff.
9) Boeing 777 - Effective immediately QF commits to purchasing an undisclosed amount of Boeing 777's for it's operation and ridding the Group of old third wolrd workhorses passed their use by date.
10) Accounting - A process of honest transparent accounting practises between individual facets of the QF Group takes effect immediately. Monies will no longer be shuffled along unmarked corridors in an attempt to 'massage' the truth. Transparent and clear practise is now integral to the airlines ability to manage profit and loss and also allow the shareholder to see accurately what the status of their investment actually is.
Yours sincerely,
The top layer