Garmin software
A topical subject!
I have a 430 and a 420 in my Robin. Nice guy from Garmin at AeroFair this year came to my aircraft at the Robin stand fired them up and said 'you've missed 2 updates. We pay £50 apiece to the engineers for this work - it only takes half an hour.'
Grreeat!
I then instruct my maintenance facility (not far from Silverstone...) to contact Garmin, confirm that this is indeed the case and do it for me for free.
Simple? Errrrr.....You'd have though so.
I get a rocking great bill from the engineers, I remind them that Garmin offered to pay - they tell me to 'send the bill to Garmin then'.
Hmmmm.... Why didn't they contact Garmin as I instructed?
Anyway - I contacted Garmin - 'sorry, your people are not an approved Garmin Facility, we don't have an arrangement with them.'
I go back to my engineers, explain that if they had complied with my instructions they would have been told - 'send him to an authorised Agent'. They say - 'don't pay the bill and, by the way - don't bring your aircraft here for maintenance any more....!'
All I can say is - they must be awash with work to turn down an Annual in January and 2 or 3 50- hour checks a year.
Anybody nearby want the work?
I have a slaving problem between the Garmin 430 and the STEC autopilot. I also need somebody to pursue the CAA to gain approval for my EDM700 Fuel FLow - my 'late' maintenance people didn't achieve it in 2 years.
HP