Flew EZY from LPL to GVA week last Sunday on an afternoon flight. Airport empty, queue was reasonably short and the staff at check-in and bag drop were hardly overworked - so why the grumpy attitude? Really snotty women who did not give a good impression of their company. No-one said anything to upset them, no-one did the wrong thing by arguing or queue jumping. Everyone was waiting calmly and when we get to the counter we were all faced with aggressive attitude.
Flying home, much nicer, more helpful despite the end of a busy day with a fairly busy airport.
Hmm - must be the Mersey water!