Just 2 cents, I sent a few emails to the department and the lady just Copy & Paste even I asked different questions
For those who got problems while logging in to iJourney, it is most likely the system was busy or something wrong with the Cookie (not those people gave you during chinese new year). Logout from IntraCX and then login again and click on the iJourney link. Try to logout and login for a couple of times if still fail. If not, wait for a few hours then it should work again.