This line about
likening new aircraft to new cars, that don't need
as much servicing as the the old ones
reminded me.
Over a game of golf in early January, myself and another former QF employee had a game with 2 other guys. Conversation went something like:
(
Me to New Guy) Where do you work?
(
NG new guy) I work for QANTAS,
(
Me) Yeah, how's that going, not a happy place I hear,
(
NG) No it's a great place to work run by great people,
(
Me) I heard that it wasn't so great (
admit here that I was trying to get oput of him if he was management a newer employee or an old timer etc)
(
NG) the propblem at QANTAS is the old work practices and those things have to change like the engineers, you don't need their old practices, aircraft are just like new cars, plug them into computers and you immediately know where the problem is and fix them.
(
2nd former employee) what about all the items that computers don't show?
(
NG) there's not many of them these days when you have new aircraft.
Found that this guy was management and had been there for 3 years only.
Perhaps, the management training is all about 'educating' the new staff so they can all roll out
Joyces old chestnut