Does that mean you startd at 16?! what typ eof work were you doing?
by the way, here is the job description and it dosen't say anything about working at the ramp..... but anyways here you go:
You will help move queues along, answer a variety of queries and questions, check Passports, Visas and tickets, check-in, weigh and tag baggage. You are Customers' first contact with their chosen airline and your quality attitude and helpful approach will need to reflect this.
Working at the boarding gate assisting passengers with the boarding process. You may have to announce delays and departures and help late arriving passengers; accompany disabled passengers or children travelling alone.
At the boarding gate you will be reading passenger announcements, checking passports, visas and boarding passes, ensuring passengers enter the aircraft safely and on time, working within tight time constraints.