To answer 'Old Akro's question....
'has our system delivered the level of flight service that it should?'
NO!!
It is very difficult at times to call ML Centre (OR BN) to ask for what should be a normal 'in-flight service' call to ascertain weather ahead or whatever other 'operational information'....IMHO.
The Centres are busy doing what centres do...and our 'trivial requests' take a low priority to someone whose 'core business' is trying to separate / sequence fast moving jet traffic. Hence....we now have the 'system' that we are left with.....for G/A, that's very little system at all.
A sad event....and a 'sad indictment' of our industry as regards G/A.
For Snoopy,
I am truly sorry for your loss.
I too do 'Angel Flights' and know how 'important' it may seem at times to complete the mission.
At a time like this, I am with Wally and Flywatcher,
"We wish your family nothing but peace..."
With Respect....