And its a pity you're in uniform at the time Dart. Otherwise
you could reply to these braindead pricks more "openly".
Man, there's been times that I've wanted to do that! Particular to some punters, who pushed in with a "you're staff, I'm a
customer". If you p!ss off AQIS you might get the 'Rubber Glove' treatment (sans Vaseline
).
At a previous company, some d!ckhead QF manager (apparently 'famous' for this sort of stuff) in BNE told a Captain that if he went to the front of the very long queue of passengers at security screening, that he would biff him. The Captain kept his cool and didn't react (that's why he was a Captain!) but reported the manager through the appropriate channels