"...the traumatic confrontation with three of its unions that cost it almost $200 million in the December half"
So where does this ever increasing number come from? Out of somebody's posterior, I presume.
On the day of the AGM, 28th October 2011,
Qantas claimed that the industrial action had cost $68 million. That looked like an exaggerated number, too. Since then, there has been a 48 hour long 'own goal' and then all has been compulsory rosiness in the industrial garden. Curious.