There was significant strain on the caterers in many ports, Melbourne were consistently 30-45 mins late and so was Sydney for the first two days.
It was a shambles, the system was not ready to be implemented, but very senior Virgin people said "it must roll out on that date, or else!"
There wasn't even sufficient equipment in the system to deal with the increased menu demands.
However it sorted itself out very quickly and the new business class food is quite excellent.