US carriers were never the best but at one time they were OK. About 10 years ago they started to go downhill fast and I stopped flying with them. Only flew with them once since and that was only because of a flight cancellation and a reroute with Delta. This was in Business and in all fairness the crew were OK. I particularly liked the large pillow and the duvet. The aircraft was old and tired, as was the IFE. The experience wasn't bad but it wasn't good enough either to make me consider booking with them in the future.