Delta Crew Attitude
I was visiting a former American client of mine in London today. We met in the lobby of the Harrington Hotel at about 1300 and as we were leaving a Delta crew arrived. Two of them came in before we got to the door but the rest came in as we held the door open for them for about a minute.
Two pilots and eight cabin crew passed through in that minute and not one of them had the basic manners to say thank you. I shouldn't be surprised as that is pretty much in line with the service I have generally received on Trans Atlantic flights with US carriers over the years.
Just thought I would share that, especially with any VS or BA crew on the forum who are generaly at the opposite end of the service scale.