The extra baggage allowance will not be on the ticket, because that (in my experience) always produces the contracted baggage allowance under the relevant tariff. The computers that produce the ticket are unlikely to know what benefits accrue to the individual pax under an airline's concessionary schemes, and the benefit is dependent on your status at the time of travel rather than the time of ticketing, anyway.
All the QF non-
oneworld privileges are on this chart -
http://www.qantas.com.au/fflyer/dyn/...atusPrivileges - which shows not only the extra baggage allowance but also priority handling entitlements. These are for QF pax on QF flights (so really only directly relevant to LHR T4 check in, as far as London's concerned) - and the
oneworld benefits are on the pages previously linked to and also at the bottom of this one -
http://www.qantas.com.au/fflyer/dyn/program/privileges - on the QF site.
Hope all this helps. Thank you for disseminating the information amongst your colleagues, too. We genuinely all benefit from this. If you have the opportunity, though, it might be worth drawing management's attention to this as there seems to be a blockage in information flow/training which ought (as it seems to a complete outsider) be relatively simply to sort out.