Obviously the main idea of posting in a forum is to let others know your ideas, and to know what other people think about a certain topic.
I believe we are all adults and capable of a good "ideas exchange", otherwise we won't be here posting.
By my own experience I do agree with capcat 100% that not all trainings are the same, and that companies with a high turnover of CC leave new ones with no one experienced enough to learn from. An initial training changes from airline to airline, but the real learning process carries on "on line".
Let's keep the conversation on
