Thanks Globaliser...........things are becoming a little clearer and I now understand why the One World "Ruby" flash doesn't appear on our Blue cards!
I will spread the word around LGW because not a lot of check-in agents are aware that "Ruby" gives these benefits!!! Obviously the strength of One-World, Star or any other Alliance is dependant on the individual airline employees recognising the benefits being marketed to the clientele and "practising what we preach!!!"
Thank you for enlightening us!!!
