Qmiles website is still there but takes 4-5 days for a no, sorry, we are not sure reply.
I have a daily flight from Manila to Butuan, so out to Manila is not too much of a problem, I usually have to stay at the Marriott. But, the return to Manchester must be the early morning arrival, I have a connection to Lanzarote at 14-1500.
I have also tried the Upgrade method. We can book you economy, then we say upgrade is available then you use your Qmiles to upgrade via webform but we can't guarantee the upgrade and we cannot refund your Qmiles!!!!!!!!!!!!
Arrrrrgggggggggghhhhhhhhhhhhhhh!!!