Being treated like a customer who's spending the thick end of £200 an hour??!!
That'd be nice. Of course, things change in the briefing room/aeroplane and at that point the 'customer' becomes a student and shuts up and listens.
But beforehand? Jesus Christ. I'm paying almost £200 an hour for this, and then I move heaven and earth at work to arrive for my lesson at the appointed time, only to find my instructor is still in the air. Then at 15 minutes past the appointed time the instructor walks in. Then has to do some paperwork for another student before we can start our lesson. Then has to run out and fuel the aircraft before we brief. Then the lesson ends up being shorter than we'd planned because it's getting dark.
And then I'm made to feel like the most unreasonable person in the world just because I expect to start on time.