One for the panel....
A friend of the family has booked a return ticket to Melbourne (AUS) and has been issued with, wait for it....... Melbourne (FL, USA)
I know not which airline or booking agent etc, but apparently the 'Melbourne' wasn't distinguishable from the less famous version. After explaining this they were told that "no dice, a booking is a booking" which might be caveat emptor, but strangely the website now clearly displays Melbourne (AUS) and Melbourne (FL).
Is there any recourse in such a situation, said people are not well off and it was to visit a newborn grandchild ? I promised that I'd ask more knowledgeable minds, so if anyone has any thoughts that I might pass on, please could they oblige ?