jet_m How nice to have somebody from AA management join the discussion. May I suggest that
"Pax loads are 120-140 on every flight" is a complete and utter lie.
Now I remind you that the rest of your issues are because your
PR machine has no idea. The issue with Flight Centre was real and of your own doing. The bad
PR you created on Facebook and other public media is because you deliberately deleted people with feedback you didn't like. Be far more honest and forthcoming with fact and truth. ie. Dont lie that you have your own flight crew on Turkish wet leased a/c to pax and maybe they wont hate you.
Dont pretend that the BNE-MEL is a huge success. 2 weeks over the peak holiday season does not in any way equal making profits.
Respect the travelling public with honesty and integrity and they may well support the new kid on the block. Piss them off with "twists of the truth" and they will hate you with spite. For the sake of everybody I hope you survive.