Qantas of today v's Qantas of yesteryear.
My association with Qantas was only brief, however I was mightily impressed with what I saw. A company with dedicated crews and ground staff. Aircraft, standards, and standardization second to none and no "shortcuts" tolerated.There seemed to me to be a genuine pride by all in what they contributed and in the airline itself.
I am saddened to read and hear of the way in which the once great Qantas has been turned into a company which has lost it's way and it's market share. It must be distressing for those who know how Qantas was managed and operated to witness the way in which Qantas is now "managed" by people with no apparent interest in anything other than their own financial benefits and that of shareholders.
Anyone with any understanding of what makes a company great knows that the primary ingredient is a happy and fulfilled workforce led by a team with first hand experience in what the staff contribute. Current Qantas management seems to be blind to this simple fact.