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Old 18th Nov 2002, 21:40
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Rich-Fine-Green
 
Join Date: Mar 2002
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Despite the creation of a whole new department in Brisbane to handle AOC's -

It still bl00dy-well takes months just to add a type to an AOC!!

As long as the paperwork is still shuffled through area offices - AOC's (new issue & changes) will take forever.

The same goes for the new 'On-Line' AOC application. It actually adds another step to the process.

In effect, the new service center has been a waste of time & money.

Getting rid of the board, and asking Mr. T to 're-apply' for his position is window dressing. The problems largely do not come from CB but at the coal-face (area offices).

I can't see Mr Anderson or his staffers taking a keen interest in the 'little' issues that collectively hinder the industry.
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