However, when one of the largest customers does the same, he is castigated and judged a "gob****e".
No, he is a gob****e because he advocates the following:
Ryanair calls on the Transport Secretary to:
• Require that NATS turns up for work at Christmas so that passengers are not disrupted by ATC “short notice sickness”.
So he wants controllers who are sick to be forced by the Transport Secretary to turn up for work anyway ? I stick by my opinion of the man.
There are selective grains of truth in some of the things in his press release granted, but he selectively omits to put flesh on the bones and explain why some of those things are actually happening, many of which are not under the control of NATS.
Meanwhile, as a shining beacon of customer service, Ryanair continues to give us all a great deal
£100 to check in a bag