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Old 13th November 2002 | 07:07
  #15 (permalink)  
flapsforty
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Joined: Feb 1998
Posts: 3,051
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From: Europe
Flown Ryanair a few times to get to PPRuNe Bashes. They were cheaper than my staff tickets. And with 2 lovely exeptions, the CC were as described by the number person.
Did I mind? Not at all.

Cheap tickets do not happen by themselves. They are cheap because the company providing them saves on everything it does not deem absolutely necessary.
So if they spend their FA training budget on the flight safety aspects and neglect the customer friendliness part, I can live with that.
If they make young kids pursers while they lack the maturity needed to create a service minded atmosphere on board, I can accept that.
If they work their FAs so hard that they drop from exhaustion, I for one do neither need nor expect a radiant smile from them.
As long as they can open the doors in an emergency, which I am confidant they can, anything else is a bonus.

What worried me far more were the things their pilots told me while we were sitting on the asphalt at Stansted for 2 hours and had time to chat.
So I flew BA to the next Bash.

I am amazed often at people's attitude regarding these carriers.
When nothing in life is free, where do people get the idea that they can fly with an airline that toutes itself as cheap and still recieve the same service one does on a major?


Hint: Tinstaafl!
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