A-V-8R
My friend;
The significant difference between Jet Blue and Southwest is they were founded as low-cost airlines with a business plan. United is the exact opposite. It will literally take years to transform United to a new business model. My main fear is that United will be long gone before we get to enjoy the fruits of their labor if that's the avenue they decide to follow.
One very upset Premier-Exec member;
Take care;
Andy