But this just highlights the failings of the systems design - the User Interface should not be so poor and ambiguous as to allow this confusion!
Talk about a ***** unprofessional design... I reckon they've been oversold on what the system actually does, versus what they'd like it to do, and have failed to do a good enough job of analysis to ascertain the degree to which functionality provided matches with the needs of the systems GA users. Just plain lazy - and s h i t e !