Considering what I paid for my ticket Zurich-Gatwick-Zurich this week-end, I don't think complaining is appropriate....
Not only that! I'd show a huge amount of patience and understanding towards the crew, considering what they have to wear to reduce your ticket's price! Gotta give it to them: how would you feel wearing a huuuge orange Star Trek techno bomber and serve the worse coffee available in Britain???
Still I believe c.c. have nothing to do with your disappointment... they are a bunch a friendly people, nothing to say.
Mrs. FloatJockey