betedete
I am aware that DJ is live in Sabre for some agents on the fully flexible fares only, and such may well be using the system for other functions. These fares are non commisionable so agents ignore them or charge a fee for service. This is something I will not do on principle.
My main gripe is the lack of proffesionalism and knowledge at the checkin.
I happily give groups to DJ, and have about 60 passengers in a movement SYD,MEL and BNE to PER this month, so I cannot be considered anti DJ.
As I have stated, their systems are not user friendly for an agent, and I would certainly prefer an ageing QF F/A handling an emergency evacuation over a cute as hell DJ F/A just out of uni.
Call me old fashioned or a silly old fart, but there has to be a culture within an airline, and to date with DJ tis only exists at the pointy end.
EWL