Indescribable incredulity
The said individual spend the last 15 years denigrating SERCO, was responsible for having two competent SERCO managers removed from the GCAA contract, one because the SERCO Manager stood his ground on a fundamental safety concern, thumbed his nose at the GCAA's own regulatory department who were barred from entering their own EACC, has no auditing qualifications or experience.
Under his direction safety investigations never fully investigated structural contributory factors only where to lay the blame often without full knowledge of the facts.
SERCO have released the fox into the hen house with no thought to the eventual outcome.