In the EUssR fact IS stranger than fiction.....
I don't think that is particularly surprising. EASA has been on the receiving end of a lot of flack lately, and given the fact that Jules Kneepkens, who incidentally makes about € 15K + € 3K in benefits net a month (reference
here), feels particularly concerned about the political stir, an initiative like this is meant as a backside cover at the taxpayer's expense.
Responses are likely to be selective and more benign than what was sent by a lot of participants in this forum and other to MP's, MEP's and Transport Ministers. So when confronted with complaints from any of those three, he can then waive his little survey statistic saying "Hey I'm not doing so bad after all".
The fact that resources like Alison Kerr are being used to compile this nonsense is proof that EASA, in contrast to spurious claims by bookworm, isn't understaffed at all. It might be that not enough competent expert people are working there, so that the workload for some is excessive. But even then, the modus operandi is so inefficient that one would prefer a shakedown before engage 50 more agents.
After all, would you like your pension age to be increased by another 2 years or so to pay for Mr Kneepkens' pension ?